Privacy Policy

Balanced Roots, LLC

Balanced Roots, LLC (“Balanced Roots,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, mobile application, and related services (collectively, the “Services”).

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide when creating an account, purchasing products or services, or otherwise interacting with the Services. This information may include your name, email address, billing and payment information, phone number, mailing address, and account credentials. You may also choose to provide additional information within the app or website.

Payment transactions are processed securely through third-party payment processors. Balanced Roots, LLC does not store full credit card numbers on its servers.

You may choose not to provide certain information; however, doing so may limit access to specific features or services.

Use of Information

We use your information solely for legitimate business purposes, including providing access to the Services, processing transactions, managing accounts, delivering purchased content, communicating with users, improving functionality, maintaining security, and complying with legal obligations.

Balanced Roots, LLC does not sell, rent, or trade your personal information to third parties.

Analytics and Technical Data

When you use our Services, certain technical information may be collected automatically, including device type, operating system, browser type, IP address, usage data, and interaction patterns. This information is used to analyze performance, improve user experience, and maintain service quality.

Cookies or similar technologies may be used to support functionality. Disabling cookies may impact certain features of the Services.

Email Communications

When you create an account or make a purchase, you may receive emails related to your account, service delivery, updates, and important notices. You may also receive educational or promotional communications related to Balanced Roots offerings. You may opt out of non-essential marketing communications at any time. Please note that opting out may prevent you from receiving certain service-related updates, including security notices or policy changes.

Data Retention and Deletion

Your information is stored on secure servers located in the United States. If you request deletion of your account, we will remove your personal information within a reasonable timeframe, unless retention is required by law or for legitimate business purposes such as financial or compliance records.

Account deletion requests may be submitted by contacting info@balancedrootsnutrition.com.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction. Any transferred information will remain subject to this Privacy Policy unless otherwise disclosed.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we take security seriously, no method of transmission or storage can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

Your Rights

You may request access to, correction of, or deletion of your personal information, as well as request limitations on certain uses of your data. Requests may be submitted by contacting us directly.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of the Services constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact info@balancedrootsnutrition.com.